Controller’s Data and Contact Information

We are committed to protecting the personal data of visitors, clients, partners, and all data subjects who come into contact with our website. We consider the respect of informational self-determination rights to be of paramount importance.

We handle all personal data confidentially and take every security, technical, and organizational measure necessary to ensure the protection of such data.

If you have any questions that are not clearly answered in this Privacy Notice, please contact us using the details above. We strive to respond as quickly as possible; however, if your inquiry requires more time to be answered properly, we will respond within a maximum of 15 days.

You may request information about the processing of your personal data at any time in writing (by email or letter sent to our postal address) or verbally (by telephone). Please note that if you contact us by phone and your request is related to data processing (e.g., you request the deletion of your data), we will need to verify your identity to ensure that you are entitled to make the request before we can fulfill it. If identification is not possible, we can only provide general information about data processing. For this reason, we recommend that you submit your question or request in writing if possible.

Applicable Legislation

We undertake to process personal data in accordance with the relevant and currently applicable legal provisions, in particular:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR);
• Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information (Infotv.).

Complaints and Legal Remedies

We make every effort to ensure that personal data is processed lawfully and in compliance with the above legislation. If you believe we have not met this requirement, or if you have any questions regarding our data processing, please contact us using the contact details provided above.

If your rights relating to the protection of your personal data have been violated and we do not cease the infringing behaviour despite your notification, you may contact the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) :

Data Processed on the Website

The public content of our website can be viewed by anyone without providing personal data, and does not require registration or login.

Below we describe the data processed in connection with the use of our website, the purposes and duration of processing, and your rights relating to such processing.

Cookie Management

What is a cookie?
A cookie is a text file placed on your device (computer, smartphone) when you open or use our website. It typically contains information relating to the connection between the web server and your device, or to the website’s operation (e.g., session identifier, timestamp of visit). The server may read this information when you browse or revisit the website.

Cookies enable the website to function properly and improve user experience. For example, in an online store they help identify ongoing purchases and retain your cart contents even if your connection is briefly interrupted.

Purpose of Data Processing
Identifying website visitors, distinguishing sessions, storing the data provided during sessions, and preventing data loss.

Scope of Data Processed
We use functional cookies, which store: -time of visit, -session identifier, -technical information understood by the website’s program code.

These cookies are not shared with third parties.

Duration of Processing
Some cookies expire when you leave the site or close your browser. Others remain valid longer (up to 180 days) but are only accessible if you revisit the site from the same device without deleting them.

Enforcement of Rights
Most internet browsers automatically enable the use of cookies. However, you may change this setting at any time, and you can block or delete cookies as you wish. You may access, view, and review the contents of the cookies stored on your device at any time.

You can manage, disable, or delete cookies in the settings menu of most commonly used internet browsers, typically under sections named Security, Privacy, or Privacy Settings, under the label cookie or cookies.

Please note that if you disable or do not accept the use of cookies, certain functions of the website may change or may not be available to you.

For more information on managing cookies, please refer to your browser’s help section or the following links by clicking the browser name: Internet Explorer, Chrome, Mozilla Firefox, Edge.

Google Analytics

To analyze and measure our website’s traffic, performance, and usage patterns, we use the Google Analytics service. The information collected from the website is automatically transmitted to Google; however, these data do not contain (and must not contain) any personal data. The information collected and transmitted is suitable for distinguishing website sessions from one another, but cannot be used to identify individual visitors. You can read more details about Google Analytics data processing by clicking here.

Purpose of Data Processing
Measuring website performance and creating usage statistics by distinguishing visitors and their sessions from one another.

Scope of Data Processed
Google Analytics uses cookies for performance measurement and statistical analysis. These cookies contain information (unique character sequences consisting of letters, numbers, and other symbols) that can be interpreted by the service.

Duration of Processing
The validity period of the cookies used by Google Analytics varies. Some cookies expire when you close the website in your browser; others may expire sooner (e.g., after 1 minute) or significantly later (e.g., after 24 hours or even 2 years). These longer-lasting cookies can only be accessed by our website—and therefore by the Google Analytics service—if you revisit our website from the same device and have not deleted these cookies in the meantime.

If you do not want Google Analytics to collect data about your visit to the website, you may block it by installing and using the available browser add-on for this purpose. You can find more information about the Google Analytics opt-out browser extension here, and download or install it from this link.

You may also block the use of Google Analytics cookies—along with all other cookies. You may access, review, and delete the cookies stored on your device at any time.

Facebook Pixel

The Facebook Pixel is a code that enables the website owner to display personalized offers and advertisements to website visitors on the Facebook platform using Facebook’s marketing services. By using this remarketing tracking code, Facebook can effectively display targeted ads to interested users (the target audience) and provide statistical data about website visitors to the website owner. The Facebook Pixel also uses cookies for its operation.

For more information about Facebook’s data processing, cookie management, and the use of Facebook Pixel, please refer to:

https://www.facebook.com/about/privacy
https://www.facebook.com/policies/cookies/

Purpose of Data Processing
Distinguishing website visitors and their sessions, and displaying personalized offers and advertisements to them on Facebook.

Scope of Data Processed
A Facebook Pixel által alkalmazott sütik a szolgáltatás által értelmezhető információkat (betűkből, számokból és egyéb írásjelekből álló egyedi karaktersorokat) tartalmaznak.

Duration of Processing
Cookies used by Facebook Pixel generally have a validity of 90–120 minutes. Our website—and therefore the Facebook service—can only access the content of these cookies if you revisit our website from the same device and have not deleted these cookies in the meantime.

Enforcement of Rights
You may block the cookies used by Facebook Pixel—along with all other cookies—at any time. You may access, review, view, and delete the cookies stored on your device.

Data Processed for Contact Purposes

You may contact us using any of the contact details provided on our website or through the dedicated contact form. The personal data you provide during contact are used solely for communication with you and will not be forwarded to third parties.

Purpose of Data Processing
Communication with individuals making inquiries.

Legal basis of data processing
In the case of inquiries or requests for information, data processing is based on voluntary consent in accordance with the EU General Data Protection Regulation (GDPR) and Act CXII of 2011 on informational self-determination and freedom of information (Infotv.).

Scope of Data Processed
If you contact us via the contact form, we process the following data:

• name
• email address
• phone number

If you contact us using any other method, we process the data you voluntarily provide from the following:

• name
• email address
• phone number
• postal address

Duration of Processing
We store your data for different periods depending on the nature of the inquiry.

After providing the necessary information, we do not retain your data unless the inquiry may give rise to a lawful claim. In such a case, your data may be retained for up to 5 years to ensure demonstrability.

Enforcement of Rights
You may request information about the processing of your data at any time using our contact details above.

You may also request the correction of your data at any time if you find that, for example, you have entered it incorrectly or we have recorded it incorrectly or incompletely.

You may also request the deletion of your data, and if there are no legal obstacles to this, we will comply with your request immediately (otherwise, we will inform you of the reason for refusing the deletion).

Who may access the data?
Only our employees are authorized to access the personal data you provide.

Data Processed During Orders

Our website allows users to order our services. Our customers may be private individuals or legal entities (companies, enterprises, institutions). Since corporate contact information may also contain data that identifies a natural person (e.g., a name in the email address prefix), we ensure the lawful and secure processing of these personal data as well.

Purpose of Data Processing
Fulfilling the order, providing the service, and maintaining customer communication.

Legal basis of data processing
Data processing is based on voluntary consent according to GDPR and Infotv., and additionally required by: -Act CVIII of 2001 on electronic commerce and information society services, -Civil Code (Act V of 2013), -Act CL of 2017 on taxation, -Act C of 2000 on accounting.

Scope of Data Processed
The following data is required for the identification of customers and clients, for maintaining contact with them, for verifying the legality of contracts, and for issuing invoices and other financial documents:

• name (of the customer or authorized representative)
• address (registered office, billing or mailing address)
• tax number
• email address
• phone number

Duration of Processing
Financial documents (e.g., invoices) must be retained for up to 8 years to ensure tax auditability. After this period, they are deleted or destroyed.

Enforcement of Rights
You may request information about the processing of your data at any time using our contact details above.

You may also request the correction of your data at any time if you find that, for example, you have entered it incorrectly or we have recorded it incorrectly or incompletely.

You may also request the deletion of your data, and if there are no legal obstacles to this, we will comply with your request immediately (otherwise, we will inform you of the reason for refusing the deletion).

Data transfer
Financial documents related to the service (e.g., invoices) are transferred to our contracted accounting partner for data processing purposes and forwarded to the National Tax and Customs Administration as required by law.

Who may access the data?
Personal data provided during the order process may be accessed exclusively by our employees. Financial documents may be accessed by our contracted data processor (accounting partner) and the competent authorities (e.g., the National Tax and Customs Administration) as required by law.

Data Processing

The IT background for the operation of our website is provided by our contracted service provider. The data processed on the website is stored within the European Union by our contracted partner.

Security of Data Processing

To ensure the security of personal data, we take all necessary technical and organizational measures to protect the data against accidental deletion (destruction), unauthorized access, misuse, or alteration. Access to data stored in our IT systems is restricted by a permission-based access control system and available only to our employees.

Through these measures, we ensure that unauthorized persons cannot access, disclose, forward, modify, or delete your personal data.

Data Transfers

We do not disclose your personal data to anyone who is not authorized to access it, and we only transfer it to third parties if you have given your prior consent. An exception to this is if the transfer of data is required by law, for example, we transfer data contained in invoices to the National Tax and Customs Administration in connection with the performance of contracts and services, and in the event of an official investigation, we are required to transfer the data necessary for the investigation to the investigating authority (e.g., police, prosecutor's office, court, etc.) for the purpose of the inquiry. Your separate consent is not required for this, as it is our statutory duty.

Review and Availability of the Privacy Policy

We reserve the right to review and update this Privacy Policy as necessary, for example due to changes in legislation, our data processing activities, or the technology used. If a modification affects personal data processed on the basis of your consent, we will inform you accordingly and suspend further processing until you renew your consent.

The current version of the Privacy Policy is always available publicly on our website.